Online Warranty Card


Your Nova Max Monitor is warranted to be free of material and workmanship defects for three years from the date of purchase (except as noted below). If at any time during the first three years after purchase, your Nova Max Monitor does not work for any reason (other than as described below), it will be replaced with a new monitor, or a substantial equivalent, free of charge.

Limitations on Warranty: This warranty is subject to the following exceptions and limitations:

This warranty is applicable only to the original purchaser.

This warranty does not apply to units which malfunction or are damaged due to obvious abuse, misuse, alteration, neglect, unauthorized maintenance or failure to operate monitor in accordance with instructions.

  1. We have no knowledge of the performance of the Nova Max Monitor when used with test strips other than Nova Max. Therefore, we make no warranty as to the performance of the Nova Max Monitor when used with any test strips other than Nova Max.
  2. There is no other express warranty for this product. The option of replacement, described above, is the warrantors only obligation under this warranty.

For warranty service: The original purchaser must contact Nova Customer Service by calling toll-free at 1-800-681-7390.

Privacy Policy: Nova Diabetes Care is committed to using your personal information responsibly and in compliance with the law. You have our pledge that we will not share or sell your personal information with marketers or third-parties. The information you voluntarily share with us will be used to help us serve you better in the future.
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Nova Max Blood Glucose Monitoring System Warranty Registration
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*Date of Purchase  
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Please help us serve you better by submitting your completed warranty form and survey!
(Allow 4-6 weeks for delivery)
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Where do you expect to get your supplies for this monitor?
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What blood glucose monitoring system, if any, were you previously using?
When were you diagnosed with diabetes?
Is this the first blood glucose monitor you have owned or used?
How do you control your diabetes?
Do you have any type of healthcare coverage/reimbursement for your blood glucose monitor and strips?
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